Voltas — Got scammed by Service from voltas

Address:ahmedabad

I called voltas for repair because my AC was not auto-cutting power.
After call, they send someone to my home for AC check and they told me they were from voltas they took off the motherboard and told me to change so we agreed.
after 2 days they came with the same motherboard, fitted it and cutoff worked and charged 7000 rs. and told me it have a 3-month warranty.
in week my cutoff again stopped so I called them and they told coming and no one came. and afterward, he blocked me.
I called voltas cust-care regarding this issue and voltas told me we have no complaint from your side and we haven't sent anyone to your home, and I have proof and call recording that I've called on official voltas number given backside of remote-control, and now who is responsible for my 7000 loss?
I am stressed because of this incident and plz suggest what actions I take, I've voltas bill as well given by that serviceman.
Was this information helpful?
No (0)
Yes (2)
Voltas customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer (Lkey),

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team
Lkey's [Complaint's author] reply, Jun 22, 2022
your customercare is telling me you are not registed with us, and i have recording to call your cust care and they've sent person to my home,
now what ?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4386
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information