[Resolved]  Voltas — harassment

Address:624,, Teynampet, Chennai, Tamil Nadu 600018, Chennai, Tamil Nadu

Hi. I just called a person named flavin (Contact number : [protected]). He is working in voltas at address, 624, teynampet, chennai, tamil nadu 600018. When looking for the contact number in google, i found his number and called him, which is how a customer will do. But the way he started talking from the beginning of the call is so rude and even harassed me with abusive words askig to not call to this number as that is his personal number. When i ask then why the number is in the contact numbers list, he is asking me to contact google and change it. Ridiculous, is it?. I am also a tata employee. I don't expect this kind of behaviour will keep up the tata's brand reputation.
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Jun 2, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Apr 21, 2019
Updated by Varun Thulasingam
I really want to know how this complaint will be taken forward. I really need to see some disciplinary actions taken against the employee ( Flavin ).
Verified Support
Apr 23, 2019
Voltas Customer Care's response
Dear Varun,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Apr 30, 2019
Voltas Customer Care's response
Dear Varun,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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