Voltas — horizontal swing feature missing in split ac model which voltas dealer has earlier assured and confirmed | |
I have purchased voltas split ac "voltas a. C 185v jzj" white 1.5 ton on 16 may 2020. Before purchase, i asked dealer that i need horizontal swing specifically so does this model have that feature? And dealer confirmed with yes on telephonic conversation. Now, when i received ac it does not have horizontal swing feature. When i asked to the dealer, dealer told me to register complain in voltas. I followed and registered complain and waited for few days, then technician visited and informed that this model never had and have horizontal swing feature. Now, voltas service centre tells me to contact dealer and dealer tells me to contact voltas for this. And as a consumer i am in between and not getting any solution with horizontal swing feature and feeling that i am cheated. Please help me. Was this information helpful? | |
Voltas customer support has been notified about the posted complaint. | |
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