| Address: | Vijaya Sales, Madinaguda |
With reference to Complaint no [protected] raised at Voltas service center on Replacement of AC due to continue water leakage from newly purchased AC i.e., on dated 10.Feb.2023.
I have called multiple times to Customer Care and Service Centre but there is no use and no resolution.
There is no proper response from customer care team and waited for resolution from last 10 days. Almost 4 times service person has come to our home for checking purpose and left with no use. After many follow-ups, we have received replacement product from Voltas but even that is a defect product. This is a worst service from Voltas company, and we are not going to buy any products of Voltas here after.
We have an issue with customer care execute who was irresponsible and not taken ownership to resolve our issue and gave reply to me in unprofessional way. Please note that I can't call every day and request to repair the AC, hence i want my full money to be refunded with installation charges.
Need an immediate response and action from your end and treat this urgent requirement.
Regards,
Ashwini Kumar
Unsatisfied Customer
[protected]
Hyderabad
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