[Resolved]  Voltas India — Voltas split a c 11/2 ton a.c

Address:	390011
Website:	customer complain

I have purchased voltas a.C in 17/02/2015.I called customer care for 2nd free service. They sent on 16th feb2016, the unskilled technician broke lock of a.C.And carlessly try to fix it and told me that, it is company's mistake they will replace the part within 7 days. After 2 days sms coming that yr case.Is solved.I was surprised
A nd when i complin again to customer care on 7/03/2016 they give me another case no:[protected]and said we will forword yr complain and u will conteocted within 48 hrs.I complain ed again on 24 march case no:[protected] and i recived ansewr your appointmet schedhle 29/032016 18:00, still no one called me.And sms receivedyr case is cancelled reason"estimate not approved".If service center broke any parts due to their technicians mistake why should customer has to pay extra money ?Plese solved my case.