[Resolved]  Voltas — Installation by voltas

Address:

New Delhi, Delhi, 110096

Dear sir,
I registered my complaint 2 times on customer care regarding my faulty installation, but whenever engineer came to attend the issue, he left unresolved on saying, this is installation issue, other team will come, but no one came in return.
On my last complaint id [protected], same thing happened. I called area head of service on call, but he regretted to correct his installation.
Piping from my internal ac unit to outer ac unit taken through window, which is longer route and all time need to keep it open, instead, that pipe could be routed from back side of internal ac unit, but he has taken from window which was longer path for what we paid approx. 4200 extra for piping. It is looking so cheap and for same reason, we are unable to fix our mirror, but service advisor denied to correct his issue because installation done in may 2016. I also informed him that, when installation person came, my parents were at home, and they were not knowing about all such things being senior citizens, but atleast he could see himself while installing unit as lot of space was available at back.
I also told him, why he is charging as i am not asking to change the location of my ac, i am not installing my unit from one place to other for what he is asking reinstallation charges, i am just asking to correct your own installation for what you charged approx. 4800 from me. Instead to charge, he have to refund the amount of extra piping which was not required that much if he could do better routing which was actually required.
Request you to please correct my issue on urgent basis as my mirror is not fixed and insects come inside home daily.
My registered mobile no. Is [protected].