Voltas — inverter ac servicing

Address:

Kolkata

My 5years old ac's blower wasn't functioning but the outdoor unit was fine since 29th july. I called the service center on 30th july and a technician visited in the evening. He diagnosed the machine without opening it and said that the pcb needs to be replaced and verbally affirmed the cost to be 2200 to 2500 inr. This would be done in 48hrs. Since that day it's been 18days and they never contacted me. I've tried reaching them more than 20 times through the all india number and the local service center doesn't help. 2days back when i called the local service center they said that the spare part now costs double the amount, approx 4807 rupees but failed to explain the reason. All india voltas service center tries forwarding calls to the local center but none of the calls get answered. I called them 15 times today. None of the calls got through to the local service center