[Resolved]  Voltas — inverter window ac not working properly

Address:110059

Hi team - i had raised the complaint [protected]. Its been apprx. A week but issue still persist.

Its been second time i am registering complaint for the same issue and its still not resolved.

Compressor not working properly in the night due to which ac start giving warm air.

I raised a request approx. 15 days ago for the same issue and the tecnician told just clean the filters and showed me that now its providing the cool air. Hence, we closed that requrst
But now again its the same issue persisting.

Its been couple of days i have raised the request and yesterday technician didnt do anything and suggetsed that its fixed now.

Not sure if he aware whats the issue. Today i got a call from technician and told him to come at 5 pm but he didnt come. And when i called him he said he will come tomorrow.

Its very annoying the way voltas technician does work or treat the customer. I would urge if you please replace the product as its in warranty.
Technician suggested that there is some problem with stabliser hence he is connecting the ac directly thru mcb. He asked us to observe ot for couple of days and he will visit again. Yesterday night as well, ac started giving warm air. Can you please raise severity to either fix the issue or replace the product.
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Nov 9, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2019
Voltas Customer Care's response
Dear Bharat,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Oct 04, 2019
Voltas Customer Care's response
Dear Bharat,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

I am give a voltas vertis plus ac. But ac cooling is not good, plz check a ac. Ac is my home

Voltas Customer Care's response, Oct 3, 2019
Verified Support
Dear Sagar,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Oct 11, 2019
Verified Support
Dear Sagar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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