[Resolved]  Voltas Ltd. — Non-availability of 2015 model of 18 VDY split AC in Dehradun

Address:Dehradun, Uttarakhand

Sir / Madam I have ordered a Voltas split AC (Model 18VDY). I wanted an All Weather Smart AC which has been launched by Voltas this year i.e. 2015. After placing order, I was told that only 2014 models of 18VDY are available. Naturally, it is not a smart AC and is outdated one. However, price is same. I am based in Dehradun. It seems that Voltas tries to pass on outdated ACs to residents of Dehradun. It advertises something and sells something. It is an unethical marketing practice. Maybe, a layman would not enquire in detail and purchase the outdated model in good faith. We don’t expect such a treatment from the house of Tatas. I am still waiting for the 2015 model of 18VDY split AC in Dehradun since May ‘15 and hope that Voltas will take some immediate action in the matter. With regards Y C Verma e-mail : [protected]@yahoo.com
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Aug 6, 2021
Complaint marked as Resolved 
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Dear ycverma,

We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Online Team
Voltas
Dear ycverma,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.Have a nice day.

Regards,
Online TeamVoltas

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