[Resolved] Voltas — March 2022 I have purchase voltas ac due to number of complaints raise I want to replacement this with new one

Gauravpachauri

from New delhi, Delhi

Jun 17, 2022

Address:

31/4 Mes colony GE AIRFORCE TUGHLAKABAD 110080

Sir
I purchased this ac in march ending 2022...after purchase I suffer gas problem twise, water leakage twise, during water leakage in night my govt document completely damage by water..and my whole wall painting is damage..I have almost 7 to 8 thousand loss...I feel very mentally harras ...I m doing a reputed airforce job...every time when your service men come I came from my office...I feel pathetic like I baught old Ac...this time your service men given me in written that this ac want replacement after checking...I feel mentally harrase so I also want replacement...because by this I suffered 8000 rs loss plus many document loss this give me physically up down ...I already shawn your servicemen my losses ...Kindly replace my ac as soon as possible as per service men request...I have given you replacement paper in PDF form ...[protected] is my complaint no..which is mention in Volta's service report...service man letter attach at 17 june 2022

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Aug 8, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2022

Voltas Customer Care's response Dear Gaurav,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Jun 26, 2022

Updated by Gauravpachauri This is really bad service...i am going to consumer court because your service person dosnt care about costumer satisfaction..very pathetic responce given by you...your service person tell me that they will replace as soon as possible...and still have no response

Verified Support

Jul 07, 2022

Voltas Customer Care's response Dear Gaurav,

Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.

Regards,
Voltas Online Team