[Resolved]  Voltas — new ac not cooling properly

Address:

680010

I bought the AC from Thrissur, Kerala on 14th April 2018. The details are given below

Registration No : [protected]
Date of Purchase : 04/14/2018
Model : 4512152
Serial No. : 4512152D17K018750

Since then I have been issuing experiences of not getting cooled properly. I had informed the representatives who came to our house to check the installation and they didnt do anything about it. I had registered a complaint on 1st June since the AC stopped working due to some loose connection. The technicians who came resolved the issue.

But the issue of not getting the room cooled persisted and I brought it to their attention. They just ignored it telling that this is the maximum cooling I can get! This is the 3rd AC we are installing at our home and this is the first time we are buying a Voltas AC. Both our other ACs are over 13 years old and those are working really good. Now since the weather is hot, we are unable to use the room where this new AC is installed even when both the AC and fan are working continuously for hours.

I need an immediate solution for this and the failure of which will attract legal actions against the company.