Voltas — New split a. c. 1.5 ton (voltas) not working properly.

Address:

Chandigarh, Punjab, 160023

Sir,

I, sukhvinder bir singh, r/o house no.1041, sector 23-b, chandigarh (mobile no.[protected]), some points brought to your kind notice:-

1. i have purchased voltas split a. c. 1.5 ton [eu 183 cy] on 21.6.2016.

Cbu code: 4501768
Idu code: 4551647a16ao23182

2. i found that a. c is not working efficiently.
3. i lodged a complaint at customer service centre chandigarh on 30.6.2016 regarding a. c. is not working properly.

4. service engineers visited the house and check the a. c. and informed that the gas level is very low. we will come tomorrow to fill the gas.

5. on 5.7.2016 service engineers visited the house and filled the gas in the a. c. and told that now the a. c. is o. k.

6. on the same day i. e. 5.7.2016, i intimated the customer service centre that the position is still stand. no progress of cooling has been noticed so check it and do the needful.

7. i again lodged a complaint on 6.7.2016, 7.7.2016, 8.7.2016, 9.7.2016, 10.7.2016, 11.7.2016 no one to attend the complaint.


Sir, today the name of voltas is selling in the indian market, but the service centre is not caring of the customers, how you accept the firm to service your product who will harm you and your product. you really see the future of the voltas product in near future. i request you to please take necessary action to the service centre as they are not treating their customer well. there is no worth in the cost they are costing as they have very pathetic service. i am logging to log a complaint against you and your service centre, i am going to pull you to consumer forum. i request your good self to exchange the split a. c. 1.5 ton or face legal action and you will have to pay all the expenses borne by me.

Thanking you,

Yours faithfully,

Sukhvinder bir singh
# 1041, sector 23-b, chandigarh
Mobile no.[protected]