[Resolved] Voltas — No installation/service available from day 1

Manick Prakash M

Address:	500094
Website:	www.voltasac.com

Purchased Voltas 183V IY AC a month back from shop. After more than a week long begging with Voltas they came for installation and the installation was faulty and then raised a complaint with Voltas but no response for a month. Now the AC has stopped working. If Service is not available from day one how he is gonna provide warranty for 5 years.

Purchasing Voltas was the worst decision I ever made. No service is available. Cant afford to throw a Rs 43K AC in trash. Voltas customer care does not have any track of your service requests. They never check with their vendor and his vendor Weather tech(Hyderabad) is a crap who does not know the basic installation am afraid whether he is aware of how to service/repair.

First of all have a doubt whether Voltas is manufacturing ACs or Dabbas. As usual begging with Voltas for service.

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Jun 13, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 03, 2017

Voltas Customer Care's response Dear Customer (Manick Prakash M),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

May 13, 2017

Voltas Customer Care's response Dear Manick Prakash M,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team