[Resolved] Voltas — No support technician has come despite confirmation on April 6th Breakdown req no [protected]

maxali65

from Hyderabad, Telangana

Address:	Ranga Reddy, Andhra Pradesh, 500019
Website:	Voltas

We submitted a request for which breakdown number was assigned via sms to me. After waiting two days I contacted the helpline on [protected]. I was told that it takes 24 working hours to respond. This response was given on April 9th. Today is April 16th and no one has contacted or shown up. This is very poor service by Voltas. How do you expect us to invest in new ACs etc for our new home if this is the level of service we can expect from a company that advertises well but does not back up the same service quality?

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May 21, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2017

Voltas Customer Care's response Dear Customer (maxali65),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team