[Resolved] Voltas — Not attending complaints

[Resolved] Voltas — Not attending complaints

P psriram63 Jul 7, 2021 Aug 31, 2021 This thread was updated on Aug 31, 2021

My two air conditioners not working since last four days. Same day on 04/07/2021I was lodged a complaint but not yet resolved. +1 photos Was this information helpful? No (0) Yes (0)
Jul 8, 2021 Complaint marked as Resolved I were reminded service center through Voltas customer care and directly by phone many times. Finally today gas charging of both air conditioner has been done. Voltas customer support has been notified about the posted complaint. Verified Support Jul 10, 2021 Voltas Customer Care's response Dear Customer(psriram63), Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone. Regards, Voltas Online Team Verified Support Jul 15, 2021 Voltas Customer Care's response Dear Customer(psriram63), We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Regards, Voltas Online Team Aug 23, 2021 Updated by psriram63 Not yet resolved Verified Support Aug 26, 2021 Voltas Customer Care's response Dear Customer(psriram63), We have re-escalated your concern to our team. Request your patience in the interim. Regards, Voltas Online Team Verified Support Aug 31, 2021 Voltas Customer Care's response Dear Customer(psriram63), We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Regards, Voltas Online Team
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