[Resolved]  Voltas — Not attending service call

Address:Chennai, Tamil Nadu

My Voltas 2 ton AC has water leakage problem and water has been dropping from the front side of the AC. It is not under warranty now and it has been nearly 1.5 years since the time of purchase. I had given a service request and they promised that it would be sorted out within 24 hours. It has been more than 3 days and I have not got any service from VOLTAS. Since, I am not under warranty, I am bound to pay for the service and I was ready to pay. I am very much hurt by the poor and lethargic service of VOLTAS. My service request number is [protected]. I seriously regret purchasing this brand and would like to raise this issue for a valid compensation for my suffering during this hot summer. My email id is [protected]@gmail.com. My contact no. is [protected]
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Aug 13, 2020
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
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Dear Anand,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@gmail.com and kindly mention your complaint number in your subject line.
Thank You for your cooperation.

Regards,
Voltas Customer Care
Dear Anand,

We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at [protected]@gmail.com

Regards
Voltas Customer Care

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