[Resolved] Voltas — not resolving the problem of air conditioner

Asikismail

from Hosur, Tamil Nadu

Address:

Tiruchirappalli, Tamil Nadu

I have buy a Voltas air conditioner at 2014. Due to fault the Ac is not working I have applying the service to voltas service center Request No: [protected]. The technician has attended at 26.05.2019 he is explain what the problem in Ac. I confirmed to change the faulty parts of the air conditioner. Till the date they will not resolving the problem against Ac and I have complaint in the assistance no one can response properly. Then customer satisfaction is very worst in the Voltas limited compared to other companies. I have very suffered in the summer due to not resolving the problem. I request to take necessary action and also please resolve the problem of the air conditioner.

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Aug 8, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2019

Voltas Customer Care's response Dear Customer(Asikismail),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 06, 2019

Voltas Customer Care's response Dear Customer(Asikismail),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team