[Resolved]  Voltas — one ton window ac

Address:New Delhi, Delhi, 110091

I have purchased one ton window ac from new pankaj electronics, shop no. B-6, main road, mayur vihar phase 1, near jeevan anmol hospital, new year's delhi-110091. At the time fitting, the display panel of the ac didn't work. I had raised the said issue with the store, but the concerned person gave no heed to my concern and was too rude... I had so much trust on the voltas brand, but this act has shattered my believe and faith in the brand.
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May 24, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Apr 08, 2018
Updated by Sidpal
Regarding my issue with the AC I am constantly coordinating with Voltas Service centre named Voltas Climate Control having its office at Patpatganj New Delhi...These guys generally never answer my calls and whenever they does they only give fake promises...
Verified Support
Apr 09, 2018
Voltas Customer Care's response
Dear Customer(Sidpal),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Apr 13, 2018
Voltas Customer Care's response
Dear Customer(Sidpal),

We're still awaiting the requisite details to help with your concern. So, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team
Verified Support
Apr 21, 2018
Voltas Customer Care's response
Dear Customer(Sidpal),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Complaint comments 

Comments

I have called service center to know about warranty for AC brought last week.
I got very bad response from one executive he was sarcastic for the queries i have placed!!
Voltas Customer Care's response, Apr 11, 2018
Verified Support
Dear Customer(Dhrisya),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Apr 19, 2018
Verified Support
Dear Customer(Dhrisya),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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