Voltas — [protected]@yahoo.com

Address:Nagpur, Maharashtra

Dear Team, My customer ID is SR#[protected]. Since July 16, 2015 my AC developed leakage problem from indoor unit and the technician who visited my place was unable to resolve/understand the issue. He took 2-3 picture of the a/c and recommended replacing it under warranty. Since that day, it has been more than 2 months now, I am calling customer care thrice a day, everyday, and you are not sending the technician nor are ready to resolve my problem. I had a talk with Area Service Manager of Voltas, Narenda Pampattiwar ([protected]) who is reluctant to serve / replace the unit for the reason best known to him. Please look into the matter as the issue is already delayed way too much more than it should be.
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Dear piyushnc

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

Regards,
Voltas Online Team

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