Date of complaint:-30/05/2022
Contact No:-[protected]
We have complained for 2 compressor to voltas. As compressor are within warranty compressor has been replaced with a condition that gas has to be filled with voltas person.
we have agreed for the same but they have charged of approx 15000 for only gas filling which was much higher than market rate.
although we have paid for the because of having no option but after 1 week one of the compressor stopped working. Technician told us that compressor has again stopped working due to some fitting fault and compressor got replaced again after 10 days.
after some day 2nd compressor stopped giving cooling. This time technician told us that there is a leakage in ac due to which gas comes out, but the same fault was not there before.
again after some day 1st compressor which got replaced two times also stopped giving cooling. technician checked the same and told us that same fault was there as having and compressor.
It means both compressor had same problem which was not there before.
on having doubt at the knowledge of technician I have called for expertise person in this field. they told us that due to giving higher pressure while filling gas the same was happened.
now due to technician fault I am suffering for since last two month. The voltas technician is now asking for another 15, 000/- for the product.
I want to file complaint against voltas for having so low grade technician due to which we have to suffer. Was this information helpful? |