[Resolved]  Voltas — poor service and false commitment

Address:

Ghaziabad, Uttar Pradesh, 201005

Hi Team,

I am very disappoint with the service provided by Voltas .They given contract to third party company - ON spot air conditioning. i made a complained for air conditioning and technician visited at my home .

Technician was asking additional 500 rs for service and even VOLTAS customer care confirmed only 400 rs need to pay. they was asking visit charge 400 + 500 rs service charge.i escalated this to thier manager Ravi then they agreed to take 400 rs .After that technician said gas need to fill and you have to pay advance.

I paid advance money and they committed that by evening technician will visit .No one visited and even they stopped picking my phone .
In the morning again i did followup and after multiple calls i got a call some one will come..this is verybad and poor service response from service provider.
Still issue not resolved and they take advance with me for gas refill. i am feeling cheated by company .