[Resolved] Voltas — Poor services for voltas customer

nitin jhamb

from Mumbai, Maharashtra

Address:	Panipat, Haryana
Website:	9467830868

I had complaint voltas customer care for not working the split ac. But till after 56 hours no action taken by your company. I had done remind 4 times.
I had speak mr. Manish, vineet and 2 other guys. But i am still waiting for your services. My ac not working. If you can not give the service please tell me. I will arrange the engineer from outside and after that i never purchase your any product.

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Sep 26, 2016

Complaint marked as Resolved

Dear Sir, i had complaint for my ac last thursday. but no action taken by your company. i had called your customer care approx. 5 times and they told me your query will be resolved as soon as possible. but no body visit my office for this problem. i have 3 offices and purchased approx 10 to 12 AC of Voltas. but that time i think i did the mistake to purchase the voltas Product. because you have no values for your customer. I think leak the gas from copper pipe and AC not worked. sir if my problem not resolved today, i will write the social media for your product and services and i suggest everybody to not purchase the voltas product. Please understand my problem and resolve as soon as possible

Voltas customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Voltas Customer Care's response Dear nitin jhamb,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team