[Resolved]  Voltas — Premium Split AC Not working

Dear Voltas Team and To the responsible staff related to this matter,

Greetings for the day.

I am writing regarding my dissatisfaction with the service Request ID: [protected] dated :[protected]. I am still facing issues with my Premium Voltas AC unit 2.0 ton, and it has now malfunctioned many times due to gas leakage, and is not cooling at all.

I would like to remind you that during the last service request, I was promised that if the machine had further problems, the company would replace the defective parts (Evaporator coil ) . As this has now occurred, I would like to request that the company upholds their promise and replaces the Defective parts as soon as possible. Almost 29 days passed but till date no resolution has been received from your end.

I am disappointed with the commitment level of your team. I have received so far. I sincerely hope that this time my issue will be resolved effectively and efficiently. I request you to take necessary actions and live up to your words.

Thank you for your attention to this matter.

Your frustrated Customer
Jitender Attri
Con :- [protected]

Pending BreakdownNot Cooling / Working - Apr 18, [protected]
Location
F3, Subhash Vihar, North Ghonda, Near Reliance Fresh
Delhi, Delhi
110053
Your Escalation has been raised!
Escalation Number:[protected]
To:Suryakant Ojha
Designation:RCSM
Email:[protected]@voltas.com
Phone:[protected]