[Resolved] Voltas — Premium Split AC Not working | |||
Almost 29 days has passed and still I have been waiting for my air condition to be Cooling issue from Voltas service centre, the Many Dsc Delhi concerned person are extremely unresponsive and irresponsible towards my issue.In these 29 days I have called them numerous times and also send them back to back mails but all in vain. I have received dates after dates from them but no solution at all which is extremely frustrating. Below are the complete details: Service Request No. :- [protected] Complaint date: 18 th April 2023 Complaint for: Ac cooling Problem. Address: F-3 subhash vihar North ghonda delhi -53 Email id- [protected]@gmail.com Service Center Number: +91-[protected] I request you to please take an immediate action on it. Your Frustrated customer Jitender Attri con :- [protected] Was this information helpful? | |||
May 17, 2023 Complaint marked as Resolved Voltas Care via onedirect.in
9:27 AM (5 hours ago)
to suryakantojha, me, dscsupervisordelhieast, kuldeepkumar
Dear Sir/Madam,
We are really sorry for the inconvenience that you have faced.
I have read all the details of your complaint in this Email and can understand that you had not good experience with us regarding complaint # 23041856204 for which service does not meet your expectations.
Do not worry, We will surely help you out in this regard.
In order to help you further, I would like to inform you that we have immediately forwarded your complaint to our Branch Service Manager of Voltas Mr. Kuldeep Kumar to take immediate action and resolve the issue at the earliest.
Here are few details of our Branch Service manager, which will be helpful for you -
Name:-Kuldeep Kumar
Contact No :-9711000885
Email id:- [email protected]
We honestly value your time with us and I am eager to serve you again whenever required. Your cooperation and patience is highly appreciated to us in this regard. It was a great pleasure for assisting you,
We appreciate your patience and support.
Please feel free to call us on Customer Care- 1860 599 4555/965069 4555 for any further clarifications.
NOTE: Request you to send a Mail to "[email protected]" For any further query or complaint
Regards
Himanshu
Voltas Team Voltas customer support has been notified about the posted complaint. | |||
2 Comments | |||
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Not Resolved
Reply
Dear Jitender,
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.
Regards,
Voltas Online Team
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.
Regards,
Voltas Online Team
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