[Resolved]  Voltas — Reg. Problem in my AC_ Service Request Number @ [protected]

Dear Team,
This is to inform you that we had registered the complaint for my faulty AC on last Friday and my service request number is [protected]. Engineer visited my place and after diagnos, he found cooling issue in AC. They said that tomorrow or day after tomorrow they will resolve the issue.

But till date my problem not resolved and no one response my calls.

Voltas is a big brand and as a brand it is your responsibilities to complete the call on time. It's been almost four days but the problem is still not resolved.

It's really very bad experience with Voltas regarding services. I am using other brand also but i am not facing this type of pathetic service which is provided by you.

As a brand, it is their responsibility to provide prompt service but their service toll free number not responding my calls as well as mails.

In Future, I would not suggest any one to procure Voltas products. Please improve your services.

Regards
Sunita Rawat
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Apr 20, 2023
Complaint marked as Resolved 
My complaint not resolved. Why you closed my query without resolve???
Voltas customer support has been notified about the posted complaint.
Complaint comments 

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Still no one contact me regarding my problem. Please let me know how much time is require for close my call. Really shame on you Voltas for provide poor service to your customer.
Still no one response my call, please let me know how much time is require for close my call.

Really shame on you Voltas for providing poor service to your customer.
Dear Sunita,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

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