[Resolved] Voltas — regarding my voltas ac repair | |||
Hi, My self siva kotteswararao rao lakkakula working as a software programmer, coming to t my query i purchased voltas 5 star 1.7 ton three years back the first problem was raised on last year may i. E (The out door compressor was leaking) we contacted voltas customer care nd they fwd that complaint to local dealers they repaird. And two weeks back we faced the problem again the ac was running but not cooled so, i raised the complaint again they came up with the solution gas was completed in out door compresser they charged 2400 and filled the gas after two days facing the same problem, they said sir we don't know the exact problem shell we take the ac nd compressor to our place and check the exact problem nd fixed it i said okay but they did not take that ac nd compressor, today i called that dealer sir please sort out my issues thay siad may be it was a big problem i[censored] have any intrest to exchange ur ac with new one, see there is no one ready to exchange a 40k product with in 3 years hope you will understand nd please sort out my issue asap Note: the servicing was very very poor they don't answers the call even though we tried more than 10 times this is not a proper way to treat a valuable customer's Was this information helpful? | |||
Jun 19, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 08, 2019 Voltas Customer Care's response Dear Siva, We are sorry for the experience you had. Please share your complaint number and mobile number and we will put all our efforts in trying to help you out. Regards, Voltas Online Team Verified Support May 10, 2019 Voltas Customer Care's response Dear Siva, Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update. Regards, Voltas Online Team | |||
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