[Resolved]  Voltas — Regarding not working/cooling of my newly bought 1.5 ton split inverter ac

We have bought a 1.5 ton voltas split inverter ac from hindustan distributors durgapuri shahdara on 15 April ...& It was our 3rd purchase of the same Ac in the last 2 years...
Thus thought it to be trusted product & thus bought without any second thought.
But highly disappointing experience from voltas this time ..Its only two months to the purchase and we have already raised complaint thrice for the same product, all in vain..The technicians visit, make reasons and thus leave promising that it will work fine now...
This time the technicians on my repetitve insist, checked the cooling in person by waiting for like half an hour at my place and he agreed that the ac fails to chill the room..
On asking the reason he told me that everything is fine with the Ac, the problem os with your wall and sun ...As the outdoor unit and wall are heated up due to sun, and thus ur ac fails to give you the desired result..

I argued to him as i found this irrelevant, as iam already using same model for past two years at my another home ( having same floor, and outdoor unit placed on terrace there too)..
So he told me to get the chill cooling from. The ac once the rainy season will begun..
Like seriously this is a kind of service voltas providing now?
Purchased inverter ac to cut on the electricty units but all in vain again as it provides basic cool air at lowest of its temperature..
To which the techinician told, you wont get any benefit of its inverter feature as it is failed to reach the temperature in the room, from where the compresser starts consuming low energy and it will keep working on high energy consumption..
So you will get high digits in your electricty bill too..

Disguisted feeling

Paying high bill and not getting proper cooling ..
Why do i trust voltas again?

Registered mobile No: [protected]
Address: 1/7058 shivaji park shahdara Delhi 110032

Huge disappointment..
Paid 35000 for this useless machine .
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Jul 23, 2022
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2022
Voltas Customer Care's response
Dear Deepali,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team
Verified Support
Jun 20, 2022
Voltas Customer Care's response
Dear Deepali,

Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.

Regards,
Voltas Online Team
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