[Resolved] Voltas — remote control ac | |||
Highly disappointed with cust service team of voltas. Its been a month now i have been complaining about voltas window ac remote not working. My husband called cust service someone came and asked to change batteries that we already did. Remote dis not work. Technician who came said he will order for new remote but did not do so. Again we called him. He never picked up our calls. I called cust service again he said someone in 24 hrs will come and change the remote. No one came. Even that liar not even registered my complaint in system for records. I had to call again cust service someone else again said gavd me complaint number but again no one came in 24 hrs. I again called the next day he again said me the same. I asked him to let me speak to his supervisor but he denied. Extremely humiliating service. No remote change for 30 days and dont no where to go. Worst and disgusting services of voltas. Was this information helpful? | |||
Jul 3, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 25, 2018 Voltas Customer Care's response Dear Shweta Tarun Gera, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
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