[Resolved]  Voltas — repeated failure of voltas air cooler

Address:

2/127 Sec- L, LDA Kanpur road, 226012

Dear in charge complaint cell,
Refers complaint no.[protected].
It is with great dissatisfaction with your products air cooler model no. 60l ve-d60mh purchased on 19 apr 2019.
Dear sir, within this small period of time the said cooler was failed more than 5 times and the dealer and service providers are not able to provided any solution to the problem but every after 2 days they are proposing for the change of some or other part which have been not at all reliable after so many attempts to repair.
I request you to please intervene to refund my cost of purchase as i no more can cater your service engineer at my home or change the product with replacement guarantee within an hour in future.
Sir, i bought your product with voltas reputation tag on it but alas it was proven butter most.
Please do need full at the earliest in this hot summer to regain the faith in your products and services.

Your service providers repeatedly giving baseless assurance and repeatedly i am feeling cheated.

Regards
Mohammed shalom
[protected]
Lucknow
Pin - 226012