[Resolved]  Voltas — return of duplicate items

Address:

603110

Dear sir

This is to inform that we are filing a suit case against your company which has supplied a duplicate material against brand voltas.
Issues listed here
1. Indoor model no & outdoor model are different on material but same in box cover.
2. Remote is not voltas and it is some local one.
3. Fins have been damaged during installation (Pics attached).

As we have purchased the items on new ones and paid for the same this kind of hidden fraud approach by dealers questions genuinenity of the brand.

Kindly take back the whole equipment and repay the amount with interest.
Neither the material not taken back/not paid the return shall never stopped for suiting a consumer complain within 7 calendar days of this email.