[Resolved]  Voltas — service not provided from 2 months

Address:190008
Website:www.voltas.in

Dear sir

I installed 2 voltas a. C hot and cold in february 2017 and from 2 months the cooling on both the a. C was very poor so i contacted customer care and complaint was booked.. The service person visited on site and said gas is leaked on both the a. C and it will take 2 days to reach the gas on service center due to g. S. T it may be delay a day more.

Now i am calling the service person since from 2months and he is giving excuse
Sir gas of a. C is not still in stock

Kindly refund my payment as it is useless to hang the # box on wall and i can't wait for the damn gas which u don't provide to service centre since from two months

Now i am going to sue the company in court and this is my final warning if my problem is not resolved in week time

The complaint n. O was
Your request no [protected] has been cancelled. Reason resolved over phone please call at helpline [protected] (24x7) for further assistance.

The phone number of service person who visited the site is [protected]

Imran manhas
Srinagar
[protected]
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Nov 20, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2017
Voltas Customer Care's response
Dear Imran Manhas,

We assure you that our team is working on your concern so we request you to allow us some time. We will get in touch with you shortly.

Regards,
Voltas Online Team
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