[Resolved] Voltas — Service not received

[Resolved] Voltas — Service not received

G goyal divya from Kolkata, West Bengal

We have filled a complaint against non- cooling of the freezer via telephone on 11th of october, 2015.The compliant number is [protected]. The technician named 'Somveer' having mobile number '[protected]' visited and detected that the gas is finished . He asked us to visit within two days for refilling the gas but today its the seventh day, and no one has visited again despite of our constant calls to the concerned technician as well as the consumer service centre.Since, it is used for commercial purpose, within two days we have undergone a loss of Rs[protected]. This is a very bad response from your side . It was not expected . We demand our product to be repaired as soon as possible (hope it will get resolved today only). Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Oct 17, 2015 Updated by goyal divya We have filled a complaint against non- cooling of the freezer via telephone on 11th of october, 2015. The technician visited and detected that the gas is finished . He asked us to visit within two days for refilling the gas but today its the seventh day, and no one has visited again despite of our constant calls to the concerned technician as well as the consumer service centre.Since, it is used for commercial purpose, within two days we have undergone a loss of Rs[protected]. This is a very bad response from your side . It was not expected . We demand our product to be repaired as soon as possible (hope it will get resolved today only). Verified Support Nov 16, 2015 Voltas Customer Care's response Dear goyal divya, We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com. Have a nice day. Regards, Voltas Online Team
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Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear goyal divya

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

Regards,
Voltas Online Team