Voltas — Service request not completed within 15 days

Address:New Delhi, Delhi

I registered a service request with voltas on 25 April, 2015 for my Ac and my AC is within warranty.They claim to deliver services within 24 working hours but till today I.e. 9 May 2015, service has not been provided. I have called them repeatedly and never got a call from them apologizing for delay and today I got an absurd response from there customer care executive that we only register complaints so we don't know the reason for delay. Worst after sales services ever I have witnessed till date.
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Voltas customer support has been notified about the posted complaint.
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Dear shashank.[protected]@gmail.com,

We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Online Team
Voltas

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    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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