[Resolved] Voltas — Split ac not working worst service | |||||
Respcted Sir, This is Rajeev Capoor a respectable customer with voltas India . I would like to bring you a notice that i have purchased a voltas split ac 183 DYA with chasis number 3553 brought from Asha And Company Allahabad on 05/10/2014. Dear Sir, i would like to tell you that despite of the various complaint for the ac again anad again with your service experts in allahabad i wasnt given a good service at all . On writing complaint after complaint bearing complaint numbers [protected] [protected] ( written in 2015) i was told that there is a problem with my model of the air conditioner i was said that i have been given an exteded warrenty of one year as a gesture for complaint numbers [protected], [protected] and [protected] . Sir, this is not the only thing . after the provided extended warrenty got over problems started again to bring a hole in my pocket . Thus, on 20/4/17 after getting irritated from the service i wrote a complaint again [protected] and i was charged 2900 for the refulling of gas but the service given by your expert team was not at all satisfactory . The engineers tore the pipes given with the airconditioner and the gas was not nicely filled . This started giving me the worst experience with one of the most valuable and imp company of the country . I hope i would not be forced to file a consumer complaint and a solution with the replacement of my machine would soon be made . I am hereby attaching all the bill invoice extended warranty and the photos of the broken pipes . I hope to get a revert soon Was this information helpful? | |||||
Jul 14, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 03, 2017 Voltas Customer Care's response Dear udit capoor, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||||
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