[Resolved] Voltas — Split ac vertis plus s - repairs done number of times since purchase | |||||
M/c serial no:4511171/p/0f009398; doi:8.04.2011;complaint made for low cooling, service people attended, changed compressor, gas charge cooling done after service compressor fan got broken, repair done again fan got broken for third time, again service done, but the main issue of low cooling does not get solved, we had provided double booster stabilizer provided by the company, hence we are unable to use ur product, the very purpose of buying an ac for chennai was known to everyone, all the problems started since the first complaint made, we have unnecessarily paid amount to the service people, they are not giving any responsible answer despite our allout effort.Due to their irresponsible attitude e are suffering a lot by choosing your company product as a standard brand, but after raising complaint and the response from the service people left a bad opinion on your product, ours is a two storeyed building, for elyfurther puchase of ac for our building we are having second thought becoz of the bitter experience had with your service personnel, complaint raised during warranty period only, we have spent rs.15, 000 to 20000, but so far we are suffering, we loss our peace bcoz o[censored]r non responsibility o[censored]r service personnel, we are also business person, so service is most important, kindly do the needful immediately. Was this information helpful? | |||||
Nov 22, 2016 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Oct 14, 2016 Voltas Customer Care's response Dear ganesaperumal, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||||
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