[Resolved] Voltas — split air conditioner leaking inside room

Ganesh Govind Kamath

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400051

There have been several complaints since we purchased it on 18th may 2016. Complaints were on 23.5.16; 14.6.16; 13.7.16; 15.7.16; 4.3.17; 9.5.17; 28.6.17;

Latest complaint on 8th may 2018 was that the ac was leaking inside the room & cooling not adequate. On 9th it was attended. Problem not solved. Then on 10th it was attended. Temporarily the problem was solved. Again on 16th it started leaking once again. We called nafees on 17th who had earlier attended. He didnt come. Again on 18th we registered complaint to reopen. It was attended on 19th. He was unable to solve. Since then we made several calls. Nobody is attending. We are told that due to ramzan complaint is not attended. We are going to consumer court now.

Was this information helpful?

No (0)

Yes (0)

Jun 30, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 22, 2018

Voltas Customer Care's response Dear Ganesh Govind Kamath,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

May 30, 2018

Voltas Customer Care's response Dear Ganesh Govind Kamath,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team