[Resolved] Voltas — Split inverter AC

vkrakesh

Dec 13, 2021

Address:

Vasco Da Gama, Goa

Dear Sir/Madam,
I have purchased Voltas invertor Split AC in Apr 2018 from Chennai and now I have relocated to Vasco, Goa. I have observed the compressor oil leakage from my outdoor unit and registered my complain to customer care. I did not keep the copy of purchased bill as I was told by shop keeper that Voltas waranty can be claimed since all the product of voltas are registered online and by seeing the serial no of product voltas service center gets all the details and waranty can be covered anywhere in India. Now customer care represntatives are asking purchase bill which I m not having. Request send the suitable represntative and check the purchase date online to provide warantt support.
Regards

Was this information helpful?

No (0)

Yes (0)

Feb 4, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2021

Voltas Customer Care's response Dear Customer(vkrakesh),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Dec 17, 2021

Updated by vkrakesh The SR number registered witb service center is [protected].
Presently, I am residing in Vasco da Gama, Goa and PIN no of my area is 403711. My contact no is [protected] with alternate nonis [protected].
Request early resolution of my complain.
Regards
Rakesh

Verified Support

Dec 20, 2021

Voltas Customer Care's response Dear Customer(vkrakesh),

Thank you for sharing the details. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Dec 29, 2021

Voltas Customer Care's response Dear Customer(vkrakesh), ,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team