[Resolved]  Voltas — Split Inverter AC

Address:

Lucknow

I purchased the above AC from Sadana Electric Store, Lucknow on 5th February 2021. Eversince I am having issues with the product. The outdoor unit remained with the service centre for a considerable length of time, before it could be reinstalled. Subsequently I opted for an AMC till Feb2026.
On the 31st of March we asked for a service vide request ID [protected]. The assigned technician pointed out that on this occasion there is an E6 issue which required a PCB part change during his visit on 1st April2023. But the issue has not been resolved till today i.e. 8th April 2023.
The gist is that each time before using the product there is an issue. Which clearly indicates that a defective product was given to me.
I would seek a replacement from the company for my long term peace
of mind.
All the relevant documents are attached for your perusal and necessary action.