Voltas — Technical NIRMAL KUMAR's reluctance to attend the ac complaint [protected]

Voltas — Technical NIRMAL KUMAR's reluctance to attend the ac complaint [protected]

P Prateek271 May 19, 2023 May 22, 2023 This thread was updated on May 22, 2023

Sir, Although complaint no. [protected] is registered on 10 April 2023, technician NIRMAL KUMAR is reluctant to attend the complaint. Everytime I got the message "Technician is started to your location" but the tracker provided in the message shows his location somewhere else attending his private complaints. Also, the technician NIRMAL KUMAR is incompetent because his repair work was not working till now. I also get unsatisfactory replies on voltas service centre I have also contacted to DSC KANPUR, but it is also not responding properly. Please provide a solution as soon as possible. Thank you. Product- Inverter AC 1.5 tonn Complaint no. - [protected] Location- Shadtri Nagar, Vijay Nagar, Kanpur-208005 +1 photos Was this information helpful? No (0) Yes (0)
Voltas customer support has been notified about the posted complaint.
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Voltas Customer Care

from Gurgaon, Haryana

May 19, 2023

Verified Support

Dear Prateek,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Voltas Customer Care

from Gurgaon, Haryana

May 22, 2023

Verified Support

Dear Prateek,

Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.

Regards,
Voltas Online Team