[Resolved] Voltas — the air conditioner is not cooling | |
We had got the voltas air conditioner in 2016 in noida and for one whole year it had not any problem. After shifting to visakhapatnam, the ac would not give cold air. We called up for getting it repaired, so the person who came said that the gas had leaked. So after 4 days the ac was given back and it started cooling. After a few months the same issue came up. So we called up and the same process was repeated. This happened 4 times after we shifted. After the fifth time the people who were contacted came twice but did nothing. For 2 days we were not in contact. So we were fed up by it and we thought to put up a complaint in here in hope that we can get the ac repaired. We don't get it, we give the ac for repair we expect that the issue is resolved but if we get the same issue for a number of times then there is no use of giving it. The money used in repairing the ac could have been used for getting another ac instead. We are starting to think that the repair person deliberately makes the gas valve loose so as to make the gas leak from time-to-time. We would like the responsible authorities to look this problem up to resolve it. Was this information helpful? | |
May 25, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Apr 12, 2019 Voltas Customer Care's response Dear Customer(SXXXXXX Kaur), We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |
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