[Resolved] Voltas — unprofessional non technical export did wrong connection and provide without gst bill

lettoknow

from Delhi, Delhi

Address:

shyam vihar, phase 1, najafgarh, New Delhi, Delhi, 110043

I have a voltas ac, i shift my house so i called voltas to reinstall my ac and authorized service provider came to install my ac. But technical expert is very unprofessional he connected wrong wire in ac, due to this my ac stopped working after few hours. They provided me valid bill but without gst. I called service center then they refused to solve my issue. Then i told him please solve this issue otherwise i will complaint on consumer forum but they said you can. Still my problem not solved. Please solve this issue i have already paid 1700 to install mac ac i can not pay it again.

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Jun 7, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2019

Voltas Customer Care's response Dear Customer(lettoknow),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

May 06, 2019

Voltas Customer Care's response Dear Customer(lettoknow),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team