[Resolved]  Voltas — Unprofessional technicians, delay in service, no response

Address:berhampur odisha

Pure cheaters. Took spares of our air conditioner 12 days back. No call, no update. The technicians didn't knew a single thing. I had to call and ask them about the problem. Now after 12 days they are asking "what was the problem sir" and saying to pay 12000/- .for a new spare.
I doubt their intentions and not going to pay the 12000/-
. I am going to file a consumer case against them for fraud.

Have attached the image of the job sheet.
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Apr 25, 2023
Complaint marked as Resolved 
Pure cheaters. Took spares of our air conditioner 12 days back. No call, no update. The technicians didn't knew a single thing. I had to call and ask them about the problem. Now after 12 days they are asking "what was the problem sir" and saying to pay 12000/- .for a new spare. I doubt their intentions and not going to pay the 12000/- . I am going to file a consumer case against them for fraud.
Voltas customer support has been notified about the posted complaint.
Complaint comments 

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Dear Customer (eureka apta),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team
Dear Customer (eureka apta),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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