Voltas — Urgent Complaint: AC Not Repaired Since 14-Aug-2026 Due to Non-Availability of Spare Part (SR No. [protected])

Dear Voltas Team,
I raised a service request for my Voltas Split AC on 14-Aug-2026 (SR No. [protected]). An engineer visited and informed me that a part needs to be replaced. However, even after several follow-ups, the issue remains unresolved.

Today is 17-Aug-2026, and I have not received any clear update on when the required spare part will be available. Every time I contact customer care, I am only informed that the part is "on the way."
Due to this delay, my family and I are facing significant discomfort because of the extreme heat. I kindly request you to prioritize this case, arrange the required part at the earliest, and provide a definite update on the repair status.

I would appreciate your prompt attention and support in resolving this issue.

Service Request No.: [protected]