Hi Voltas !
My name is Mohanraj and i am from Pondicherry, and recently i had a issue with my Voltas ac and i called customer care, they the technicien will contact shortly, 14th i got a call saying that the technicien will come and check but no one came, after two days a technicien came and checked he said that there is gas leakage he asked me do you have a bill copy i said i have and he said some will come and take the ac to the service center, 15th till 20th no one came or called me regarding the issue, on 20th i contacted again the same technicien and he said i have no connection with the serived center he said he will inform the person who said him to come to check my AC! with in one hour another person called me and said where are you located i said the address and he came and took the indoor and outdoor with them, then i dind get any call till 24th another person called me and asked what is your issue, i said my ac have taken already but sill din't fixed. now it's 29th March complaint raised on 13th March still my ac isn't fixed. i have 5 voltas ac i really worried about the voltas service. this is the worst customer service i have ever had in my entire life Was this information helpful? |
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