[Resolved] Voltas — voltac a model-4512350fa11601 is not working

sanjeev gupta2k123

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I procure voltas ac model no — 4512350fa11601 on 5/8/2018 from indian refreigeration, sector-31 noida. This ac out door more produce sound. This complain is also done by the dealer but voltas service people do not care for this. Now it not give cooling also.

How can i handle this form such a reputed company which is not provide after sales service to customer

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Nov 18, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

Voltas Customer Care's response Dear Sanjeev Gupta,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Oct 17, 2018

Voltas Customer Care's response Dear Sanjeev Gupta,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Comments

Divisional Training Centre Sachin

from Bharuch, Gujarat

Our Voltas AC Remote not working Serial No. - YKR-H/002E.
Please guide to us regarding repairing OR purchase new Remote.
Thank you

Skill Lab
Divisional Training Centre, Sachin
Dist. Surat
Mob - [protected], [protected]

Voltas Customer Care's response, Oct 9, 2018

Verified Support

Dear Customer(Divisional Training Centre Sachin),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

Karan Raj Bhati

from Samba, Jammu and Kashmir

Sir I have Voltas Ac 1.5 Ton But Ac Remote Dose Not WORK

Voltas Customer Care's response, Oct 9, 2018

Verified Support

Dear Karan,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Oct 17, 2018

Verified Support

Dear Karan,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team