[Resolved]  Voltas — Voltas 2 Ton AC

Address:Kerala
Website:Customer care Behavior

Dears,

We had a problem with our air conditioner with last 2 weeks. we complaint your customer care unit located in Kochi, Kerala the contact Person name is Mr. Rahul.S and contact No, [protected] . The complaint no. they given us [protected]. after that one of your authorized Dealer M/s. Prompt Appliance Services, Erayilkadavu, kottayam
staff came and took all parts from last week. after that we are calling your irresponsible & bad manner dealers and the same customer care unit kochi every day 3 or 4 times. there is no proper action and answer from both of them. so we dont want to repair this Air conditioner from your people. kindly instruct them to return all parts at same condition. so will repair with local people instead of the great Voltas.

we hope your prompt action.

Regards,

King backer, changanassery, kottayam, kerala
Was this information helpful?
No (0)
Yes (0)
Oct 13, 2016
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2016
Voltas Customer Care's response
Dear King Bakers,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Dec 23, 2016
Voltas Customer Care's response
Dear King Bakers,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

Display is not working well.cooling is not done properly
Voltas Customer Care's response, Sep 16, 2016
Verified Support
Dear surjit2009,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4395
    Pending
    134
    Resolved
    3042
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information