[Resolved]  Voltas — voltas 243v-szs/2.0 ton split ac

Address:

44 2/C, Greenfield city, Behala

Had purchased one voltas split ac as detailed below.
1. Name of the product : voltas 243v-szs/2.0 ton split ac
2. Name of store from which purchased : great eastern retail pvt. Ltd.
Ho chi min sarani, kolkata-700061.

3. Invoice no. Skp/sa2021/00341 dtd. 10/06/2020

Within a week after installation it was observed that water drops were falling from the indoor unit and the same problem is still continuing despite the fact that complaints were lodged multiple times and the indoor unit has been checked by their maintenance team on all the complaints. After visits made by mechanics the relief was for a few days only and water drops are falling again from the indoor unit damaging my furniture. There is no doubt that you voltas supplied a defective unit to me and therefore i need a replacement immediately. Sending mechanic again for temporary repair with a tape is not acceptable. The unit is being giving me problems from the first day itself and voltas is not repairing the machine.