[Resolved] Voltas — voltas ac leakage repairing

ritopiya

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700030

I purchased a voltas 1 ton ac on 9th may, 2017 from great esatern show room sinthir more, kolkata. During warranty period we faced cooling problem due to leakage in the machine an it was repaired by you. Now this year same we are facing facing same problem. So we book a call through your customer care and sent one service man and he told that some leakage problem is there and he took the ac machine last to your factory for repairing and told that the ac will be delivered on saturday i. E. On 19th may. Now today your people are informing that we may get the ac after this month. What the hell is going on? I thought voltas is a very reputed company in india. But sorry to say i was totally wrong. Please take neccessary action to complete the task within one day or i will issue a case against voltas. My number is [protected]. I am from dumdum kolkata 700030, wset bengal. I am repeating please takemy words seriously.

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Jun 30, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 22, 2018

Voltas Customer Care's response Dear Customer(ritopiya),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

May 30, 2018

Voltas Customer Care's response Dear Customer(ritopiya),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team