Website: | www.voltasservice.com |
Voltas service is pathetic and unprofessional. On 29th Aug, I scheduled a service request for my AC request no [protected], they assigned a technician and Technician said they will come on 30th Aug 11 AM, I took half day leave to attend but no one turned up, I called again they said they will come by evening, I tool full day leave. I called again in afternoon and they said no one is coming today and have to wait till tomorrow. Technician was unprofessional, was rude and behaved unruly.
Voltas has given service to one of worst service center called Image Engineering, google reviews also shows it is pathetic.
They have wasted my time, money and my issue was also not resolved. When I call Voltas service center they keep assigning it to same service center. Customer care professionals are of no help and they do not understand the problem. When we ask them to connect to higher authority they say we do do not have escalation manager available. It is such a pain to deal with Voltas
I am seriously amazed that this is from Tata, Tata is known for its humanly behavior and service but Voltas is tarnishing its image. Pathetic service Was this information helpful? |
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