[Resolved]  Voltas — VOLTAS after service issue on AC failure

HI Team,

22Mar2023 I have raised an AC service request and against that request a respective engineer from VOLTAS came and examined the AC on 26Mar2023 and stated that there is internal leakage in the AC which needs to be replaced.

He said that he will file the complaint and raise a request for a new component.

But till now I didn't get any response from the VOLTAS engineer or from the VOLTAS team.

I have followed many times with engineers as well as with customer care executives and everytime am getting the same response from their end stating product yet to arrive.

I have waited almost two month and I don't know how long guys are going to take this request.

Even I mailed them that am going to consumer court to file this case but still they didnt care about this issue.

Request number: [protected]
My contact number: +91 [protected]
MY Address: A block, S2 Rajini apartment, Chavidi Street, Korattur, CH:600080

Engineer number:[protected]- Venkat & [protected]

Voltas manager: [protected]

Regards,
Karthik B
+91 [protected]
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Jun 18, 2023
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 18, 2023
Voltas Customer Care's response
Dear Karthik,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team
Complaint comments 

Comments

Dear Karthik,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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